Privacy notice
How I look after your details.
Glow by Kasha is a small, one-person practice. This page explains, in plain words, what I keep about you, why, and what you can ask me to do with it.
What I collect
- When you message me on Instagram or WhatsApp: your name or username, your number, and whatever you choose to tell me or send me, including any photos.
- At your consultation: your contact details, a short medical history, details about your skin, your treatment plan, consent forms, and notes on each treatment and any aftercare.
Skin and health details are treated as sensitive information. I collect them with your explicit consent, and only because I cannot treat you safely without them. Please keep health details for our consultation in person rather than sending them by Instagram message.
Why I use them
- To answer your enquiry and advise you.
- To check a treatment is suitable for you and to carry it out safely.
- To keep the treatment records I am required to keep for your safety and for my insurance.
- To check in with you after a treatment.
I do not sell your details, share them for marketing, or add you to any mailing list. I only contact you about your own enquiries and treatments.
Who else sees them
Only I read and reply to your messages. Because messages travel through Instagram (Meta) and WhatsApp, those companies process them under their own privacy terms. Your consultation records are kept privately by me. If you ever needed onward care, I would share only what was necessary and only with your agreement, unless the law required otherwise.
How long I keep them
Enquiry messages that never lead to a consultation are deleted once the conversation has ended. Consultation and treatment records are kept for as long as I need them to look after you safely and to meet my insurance and legal obligations, then securely deleted.
Your rights
You can ask me at any time to see the details I hold about you, to correct them, or to delete them where I am not required to keep them. You can also withdraw consent for future treatment at any time. Email hello@glowbykasha.com or message me and I will reply personally.
If you are unhappy with how I have handled your details, please tell me first so I can put it right. You also have the right to complain to the Information Commissioner's Office at ico.org.uk.
This website
This website does not collect your details and does not use tracking cookies. It only links out to Instagram, WhatsApp, email and the phone.
Data controller: Glow by Kasha, Bedworth, Warwickshire. Email hello@glowbykasha.com. Last updated September 2026.